Author Experience CoverThe end user has had his experience.

To communicate effectively, we must pay attention to the needs of those managing our content: the authors. These people play a pivotal role in all communication. It is time to ensure their experience is conducive to their role.

Author Experience is an evolution in content management.

Human, not robot

Sure, you want an automated system. But people use the system, not robots. Peel back the processes – repeatedly – to make then suitable for human interaction…